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GEMSTONE

"The Affordable Luxury"

Solid Protection Plan
10-YEAR LIMITED WARRANTY

Gemstone warrants to the original end-use purchaser that Gemstone will, at option, repair or replace any GEMSTONE Solid Surface product purchased after May 8, 1998 without charge, reimburse the purchaser for the reasonable cost of repair or replacement, or refund the original purchase price if such product develops visible defects or otherwise fails due to any manufacturing defect within (10) ten years after date of initial installation.

For coverage under this warranty, fill out and mail in the warranty registration card. For services under this warranty, you must notify Gemstone in writing, providing your name and address, a description of the products involved and the nature of the defect or failure, and if possible a copy of the warranty registration or other information including date of initial installation. Repair or replacement shall include reasonable labor charges needed to repair or replace the defective product, but not the removal, repair, or replacement of fixtures, hardware or decorative treatments (such as floor, wall and ceiling treatments).

This Warranty does not cover:

 

1. Minor conditions such as stains, scratches, water spots and burns, which due to the unique properties of GEMSTONE Solid Surface products may be corrected by scouring with an abrasive cleanser or by other techniques specified in the cleaning and care instructions included with your product available on our website by contacting your Gemstone dealer or Gemstone directly at the address below.
2. Failure of joints or seams or any adhesive caulk or other accessory.
3. Failure or degradation of decorative edge treatments
4. Discoloration or blushing of material due to improper care and cleaning methods.
5. Use or purposes other than normal interior residential use in the United States or Canada.
6. Any products moved from their original place of installation.
7. Damage due to improper installation of the product, or any plumbing, drains, hardware or other attachments
8. Labor incurred for the disconnection, reconnection, removal or installation of plumbing, electric or cabinetry to necessitate access to defective product.

GEMSTONE'S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO THE REMEDIES SPECIFED IN THE FIRST PARAGRAPH OF THIS WARRANTY. NO IMPLIED OR EXPRESS WARRANTY IS OF MERCHANT ABILITY OR FITNESS OR A PARTICULAR USE OR ANY OTHER WARRANTY EXCEPT THOSE SPECIFICALLY STATED IN THIS WARRANTY OR REQUIRED BY THE LAW GRANTED. EXCEPT FOR THE REMEDIES DESCRIBED IN THIS WARRANTY, GEMSTONE HAS NO LIABILITY FOR ANY LOSS OR ANY DAMAGES, ARISING OUT OF THE USE OR INABILITY TO USE GEMSTONE SOLID SURFACE PRODUCTS.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH WILL VARY FROM STATE TO STATE OR IN CANADA, FROM PROVINCE TO PROVINCE. FEDERAL LAW DOES NOT PERMIT THE DISCLAIMER OR MODIFICATION OF IMPLIED WARRANTIES ARISING UNDER APPLICABLE STATE LAW FOR CONSUMER PRODUCTS. HOWEVER, ANY OF SUCH IMPLIED WARRANTIES SHALL EXPIRE AT THE EARLIER OF THE EXPIRATION OF THE PERIOD OF THE IMPLIED WARRANTY REQUIRED UNDER STATE LAW. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATIONS OR THE LIMITATION OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

GemstonE
435 Harrison Street
Elkhart, IN 46516
Phone: 574-294-8899
Phone: 1-877-233-7893
Fax: 574-294-6082
www.gemstoness.com

 

Copyright (c) 2007 by Gemstone Inc.